Week Six: Going the Extra Mile

Week Six: Going the Extra Mile
April 23, 2020

Last week, we shared a variety of stories that highlighted our practices’ innovative responses to the COVID-19 pandemic. Our practice teams are going the extra mile to provide much needed service and engage with their community. We’re truly honored to support such an amazing group of people.

Here are five more stories that speak to why our teams continuously show up for their patients and the people who love them.

Animal Hospital of Verona's #HappyHeartHuntAnimal Hospital of Verona - Verona, Wisconsin
Animal Hospital of Verona participated in their local #HappyHeartHunt. The idea behind the Happy Heart Hunt is to spread happiness and give passersby a reason to smile as they go about their day. Thanks to vet techs, Ayla and Kristin, and client care specialists, Hannah and Kayla, they were able to do just that.


Basin Run Animal Hospital Administrative Professionals DayBasin Run Animal Hospital - Colora, Maryland
This week marked Administrative Professionals Day and many of our hospitals chose to give shout outs to their team members via social media. Right now, the team at Basin Run Animal Hospital is using Facebook to recognize one team member per day and asking their clients to share their own experiences with those individuals. The gratitude shown is overwhelming and goes to show the important role the Basin Run team plays in their community.


Schuylkill Haven - bucket full of puppiesMountain Shadow Veterinary Hospital - Schuylkill Haven, Pennsylvania
A curbside appointment accompanied by a bucket full of sleepy puppies is a dream come true. For the Mountain Shadow Veterinary Hospital team, that dream became a reality when they were greeted by a pile of gorgeous silver lab pups in their parking lot. The pups are healthy, happy, and lifted everybody’s spirit while they were visiting for their weight check.


Cedar Rapids Animal Hospital - Community Engagement WindowCedar Rapids Animal Hospital - Cedar Rapids, Iowa
To lessen the burden on the healthcare system, Cedar Rapids Animal Hospital started reusing their surgical masks and gowns to make sure more remained available for human healthcare workers. As a result, one of their wonderful clients was generous enough to sew reusable cloth masks for them to use. The team is also using an oxygen generator to purify air and convert it to oxygen in an effort to avoid relying on critically needed oxygen tanks. This all happens behind the scenes and the impact is tremendous.


Animal Hospital of Rye - best dog bandage!Animal Hospital of Rye - Marysville, Pennsylvania
This is Frankie and she has the best bandage art in town. Seriously. Using what they had, the Animal Hospital of Rye team made Frankie’s bandage change a lot more fun than expected. We’re happy to report that Frankie is doing well and her bandaged leg is bringing joy to anyone who sees her. Her furry face, alone, is enough to make even the grumpiest of people smile but the bee design really takes it to the next level.


Keep up with us on Facebook to learn about how our teams are continuing to make a difference in their communities despite COVID-19.