About the Role

Valrico Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: $15.00 - $18.00 per hour (depending on experience)

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program 

Join Our Team—Where Exceptional Hospitality Meets Compassionate Pet Care!

We’re looking for someone who not only thrives at the front desk but is excited to grow their skills and learn alongside our medical team. This role is ideal for someone eager to be cross-trained and become a well-rounded, valuable part of our practice.

Do you love providing top-tier customer service? Are you passionate about pets and their people? Valrico Animal Clinic is looking for a friendly, detail-oriented & welcoming face of our practice. We are an AAHA-accredited animal hospital that prides itself on high-quality medicine and client service. As the first and last impression for our clients, our receptionists play a vital role in ensuring every visit is a positive, seamless, and welcoming experience.

What You’ll Do:

• Be the face of our clinic! Greet clients and their pets with warmth and professionalism, ensuring a welcoming environment.
• Deliver outstanding client service. Answer phones, schedule appointments, and assist clients with questions about services, products, and pet care.
• Be a problem solver. Help manage client concerns with patience, empathy, and efficiency.
• Keep things running smoothly. Maintain accurate client and patient records, process payments, and ensure efficient communication between pet owners and our veterinary team.
• Stay organized in a fast-paced setting. Multitask while maintaining a friendly demeanor, even during busy times.

Key Responsibilities:

• Greet clients and patients in a friendly, professional manner
• Answer phones, schedule appointments, and manage client communications
• Assist veterinary staff with basic patient handling and treatment support
• Prepare exam rooms and maintain a clean, organized work area
• Perform administrative tasks such as data entry, record maintenance, and invoicing
• Support overall clinic operations as needed
• Maintain a multi-use phone line system

Qualifications:

• Strong customer service and communication skills
• Comfort handling animals in a clinical environment
• Ability to multitask in a fast-paced setting
• Basic computer skills and attention to detail
• Veterinary or animal care experience preferred
• Experience with Cornerstone preferred
• Familiarity with canine & feline vaccines preferred

Who You Are:

• A customer service superstar with a passion for hospitality and client care.
• A strong communicator who can connect with clients and team members alike.
• Detail-oriented and tech-savvy—comfortable using computers and phone systems.
• A team player with a positive attitude and a love for animals!
  a versatile team member capable of supporting two distinct roles as operational needs require.
• Previous veterinary or hospitality experience is a plus, but we’re happy to train the right candidate.

Perks of Joining Our Team:

• Competitive pay ($15-18/hour, based on experience).
• Health benefits, paid vacation, and sick time.
• Continuing education allowance to grow your skills.
• Discounted pet care for your furry (or feathered) friends!
• A fun, supportive work environment with an amazing team!

Full Benefits List:

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re ready to combine hospitality skills with a passion for pets, we’d love to meet you!

Apply today and help us create an exceptional experience for our clients and their beloved pets!

Diversity, equity, and inclusion are core values at Valrico Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.