About the Role

Dearborn Family Pet Care is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Mon: 8am -5pm, Tue: 9am -6:15pm, Wed: 9am-6pm, Thurs: 9am-5:15pm (Every other Thurs OFF), Fri: 8am-5pm, Sat: 8am-1pm (Every other Sat OFF)

Think you’re the veterinary receptionist we’ve been looking for?  Apply today so we can meet you! DEARBORN FAMILY PET CARE is on the hunt for an experienced Veterinary Receptionist to add to its fantastic team. We’re ‘That Practice’ that you want to work at! We’re a group of hardworking professionals who want to provide excellent care for our pets. We empower our team members to make a difference and bring innovation to pet care. If you’re looking for more than just a job, to be a part of a team making a difference in the lives of pets and their owners, then DEARBORN FAMILY PET CARE may be the perfect place for you to grow your career! This is a full-time position with an excellent work/life balance schedule as follows: Mon: 8am-5pm, Tue: 9am – 6:15pm, Wed: 9am-6pm, Every other Thurs: 9am-5;15pm, Fri:  8am-5pm, Every other Sat:  8am-1pm, Sun: – OFF (Every other full weekends OFF and Every other Thurs OFF) No late nights and No major holidays!

 We also offer tons of awesome benefits to support a healthy and positive work environment, including: 

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Duties include:

• Greet clients and manage check-ins and check-outs with professionalism and warmth
• Answer and direct multi-line phone calls, schedule appointments, and relay messages
• Process payments and maintain accurate client and patient records
• Communicate effectively with clients about services, policies, and pet care instructions
• Support daily clinic operations by assisting with filing, invoicing, and light cleaning

Our team members should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Enjoy yourself. If you're not having fun, you're doing it wrong.
• Ask for help and offer help to others.
• Grow as a professional and encourage the growth of others.
• Be positive! Because with the right cattitude, anything is pawsible
• Be empathetic to our clients, your team members, and yourself
• Celebrate birthdays and other life events because they’re important.

What we're willing to give in return:

• Flexibility with scheduling to ensure a healthy work-life balance
• A clinic culture that celebrates your unique awesomeness!
• Occasional coffee runs, smoothies, and meals on us
• Lunch breaks and monthly full staff meeting where your voice matters along with a breakroom stocked coffee and tea
• No nights, weekends, on-call shifts, or major holidays
• Mentoring and support as you grow and advance your career – The more you know, the better off we all are! Join our team!

Join Our Team!

Think you're the veterinary receptionist we're looking for? Apply today! 

Diversity, equity, and inclusion are core values at Dearborn Family Pet Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.