Mars Hill Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Part-time
• Salary: Negotiable and based on experience
• Schedule: Part-time schedule, 25 hours per week.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Make a Difference for Pets and Their Families Every Day?

Mars Hill Animal Hospital is seeking a friendly and dedicated Veterinary Receptionist to join our front-desk team. If you love animals, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you.

As the first point of contact for our clients, you'll play a vital role in creating a welcoming experience for pets and their families while supporting our medical team and helping our hospital run smoothly. This is a rewarding opportunity for someone who enjoys building relationships, delivering exceptional customer service, and learning more about veterinary medicine.

Why Our Veterinary Receptionists Love Mars Hill Animal Hospital

• Supportive and collaborative team environment
• Meaningful work helping pets and the people who love them
• Opportunities to learn and grow within veterinary medicine
• A fun, fast-paced atmosphere where no two days are the same
• A workplace culture built on teamwork, compassion, and communication
• The opportunity to make a positive impact on your community every day

What You’ll Do

• Manage multiple phone lines and assist clients with scheduling appointments
• Welcome clients and patients with warmth and professionalism
• Process payments and maintain accurate financial records
• Manage emails and client communications promptly and professionally
• Gather patient histories and maintain accurate client and patient information
• Support medical record management and documentation
• Maintain a clean, comfortable, and organized reception area
• Educate clients on basic veterinary topics including vaccinations, parasite prevention, diets, and common medical recommendations
• Support daily front desk operations and hospital workflow
• Deliver exceptional customer service during every client interaction

What Our Veterinary Receptionists Bring

• Previous customer service experience required; veterinary experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Positive, upbeat, and professional attitude
• Ability to remain calm under pressure in a busy environment
• Strong attention to detail and accuracy
• Ability to work collaboratively as part of a team
• Genuine compassion for both people and animals
• Desire to learn and grow within veterinary medicine

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the Veterinary Receptionist we've been looking for? We'd love to hear from you. Apply today and discover what makes Mars Hill Animal Hospital such a rewarding place to build your veterinary career!

Diversity, equity, and inclusion are core values at Mars Hill Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.