About the Role

Aloha Affordable Veterinary Services is Hiring a Training Coordinator!

Position Details

• Role: Training Coordinator
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday-Friday

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Aloha Affordable Veterinary Services is on the hunt for a training coordinator to add to its fantastic team. We're 'That Practice' that you want to work at! We're a group of hardworking professionals who want to provide excellent care for our patients. Outside the hospital, we love to have fun helping our community doing outreach spay and neuter events. More than anything, we are genuine and proud to be ourselves inside the clinic too. We're looking to welcome others to join us in being their authentic selves and offer tons of awesome benefits to support a healthy and positive work environment, including:

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

The position of Training Coordinator is to promote our goal of providing superior, cooperative patient care and client service by supporting, monitoring, and reinforcing staff training. This role focuses on ensuring that all new employees are following the training handbook and progressing appropriately through their training program.

SUPPORTED BY:

• Practice Manager

DIRECTLY SUPPORT:

• Veterinary Assistants and Technicians

COORDINATION:

• Practice Manager, Chief of Staff and Lead Technician 

Duties:

In addition to duties listed in the Veterinary Assistant job description, the Training Coordinator is responsible for monitoring, supporting, and reviewing training progress for all new veterinary assistants and technicians.

This includes, but is not limited to:

• Ensuring employees are following the training handbook and completing required sections in the recommended times
• Reinforcing training on:
• Common veterinary terms and diseases
• Medications (antibiotics, pain medications, etc.)
• Preventatives
• Vaccinations
• Client invoicing
• Patient history and client communication
• Health certificates/rabies certificates in GVL
• Medication refills
• Verifying completion of skills listed in the skills checklist
• Identifying gaps in knowledge or skills and communicating those needs to leadership

Training Oversight & Follow-Up

The Training Coordinator will:

• Meet with each new employee once weekly to:
• Review progress through the training handbook
• Ensure tasks and skills are being completed in a timely manner
• Discuss questions, needs, and concerns
• Help guide next steps and maintain accountability
• Work with employees to ensure steady and consistent progression through training expectations
• Meet with Practice Manager once weekly to discuss employee training progress and provide feedback, needs, challenges and requests regarding employee training progress

Team Communication & Escalation

• Meet with the Practice Manager to review new employee performance and progress
• Communicate any concerns regarding training progress, performance, or compliance with the training handbook
• If concerns are urgent, report immediately to Practice Manager, Chief of Staff or Lead Technician

Post-Training Follow-Up

• Once an employee is considered fully trained, the Training Coordinator will:
• Check in weekly for the first month of independent work
• Check in bi-weekly for the following two months to ensure continued success and consistency

Think you're the training coordinator we're looking for? Apply today! 

Diversity, equity, and inclusion are core values of Aloha Affordable Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.