About the Role

Animal Emergency Clinic of the High Country, a well-established and respected small animal practice in Boone, NC is seeking a Hospital Manager to lead our dedicated team and oversee the daily operations of our growing practice.

As the Hospital Manager, you will play a pivotal role in ensuring the smooth operation of our hospital; you will work side-by-side with our Chief of Staff to leader a successful team. This unique position combines collaborative, on-the-floor duties as a veterinary technician with administrative and business management responsibilities.

Key Responsibilities:

• Oversee daily operations of the hospital to ensure efficiency and a positive client experience
• Assist the medical team with hands-on technician duties to support patient care and ensure smooth daily operations.
• Oversee the financial health of the practice, including managing budgets, monitoring key performance indicators (KPIs), and implementing strategies for business growth.
• Ensure compliance with veterinary regulations and hospital protocols
• Foster a collaborative, inclusive, and high-performing team culture
• Support staff training, performance evaluations, and professional growth.

Preferred Qualifications:

• Experience in veterinary medicine as a veterinary technician or similar role, with a solid understanding of hospital operations.
• Experience with practice management systems (e.g., Avimark, Cornerstone, ezyVet)
• Proven leadership and management experience, ideally within a veterinary or healthcare setting.
• Strong financial acumen, including experience with budgets, KPIs, and business growth strategies.
• Exceptional interpersonal and communication skills, with the ability to foster a positive and engaging work environment.
• Commitment to providing top-tier client service and veterinary care.

Requirements:

• Flexibility is essential, and evening, overnight and weekend availability may be required

Where We Are

Boone, North Carolina is a charming mountain town nestled in the Blue Ridge Mountains. Home to Appalachian State University, it blends a vibrant college-town vibe with rich Appalachian culture and stunning natural beauty. Known for its cool summers, scenic trails, and outdoor adventures, Boone is a year-round destination for hiking, skiing, and festivals.