Team Member Certifications

November 26, 2025

Through persistence and a passion for learning, our team members continue to raise the bar in veterinary care. Their commitment to earning certifications reflects not only personal growth but also a shared dedication to delivering exceptional service. Below, we celebrate the individuals whose hard work and determination have earned them new credentials, setting a standard of excellence for our entire team.

Fear Free Certified Professional

For veterinary professionals to help reduce fear and stress in pets, leading to happier animals, cooperative clients, and safer teams.

• Tiffany Buck, Gray-New Gloucester Animal Hospital, Gray, ME
• LuAnn Dillon, Sheffield Veterinary Hospital, London, OH
• Jennifer Duffy, DVM, Bradford Hills Veterinary Hospital, Wexford, PA

 

Low Stress Handling For veterinary professionals to create a low stress environment and handle animals in a less stressful manner.

 

• Jennifer Duffy, DVM, Bradford Hills Veterinary Hospital, Wexford, PA

 

Cat Friendly Veterinary Professional
For technicians, assistants, and others that work directly with cats to build knowledge, skills, and best in-clinic practices.

• Beth Malafouris, LVT, Highland Veterinary Hospital, Highland, MI 

 

Cat Friendly Veterinarian For veterinarians to build knowledge, skills, and best in-clinic practices for feline medicine.

• Dr. Kelly Cockram, Franklin County Animal Hospital, Rocky Mount, VA
• Jennifer Duffy, DVM, Bradford Hills Veterinary Hospital, Wexford, PA

 

Cat Friendly Veterinary Advocate
This certificate covers why Cat Friendly strategies and tactics are integral for better feline care and a more positive experience for the cat, cat owner, and entire veterinary team.

• Harley Foley, Franklin County Animal Hospital Rocky Mount, VA
• Wendy Harman, Franklin County Animal Hospital, Rocky Mount, VA
• Ashton Howard, Franklin County Animal Hospital, Rocky Mount, VA
• Michelle Thompson, Franklin County Animal Hospital, Rocky Mount, VA
• Megan Wunderlich, Franklin County Animal Hospital, Rocky Mount, VA
• Logan Custer, Franklin County Animal Hospital, Rocky Mount, VA
• Tatum Strickland, Salty Paws Veterinary Hospital, Yorktown, VA
• Alyssa Vredenburgh, Salty Paws Veterinary Hospital, Yorktown, VA

 

Certified Veterinary Business Leader
For veterinarians, technicians and nurses, practice managers and other veterinary team members to lead, grow, and develop a plan for long-term veterinary practice success.

• Amanda Chattin, Franklin County Animal Hospital, Rocky Mount, VA

 

Approved Veterinary Assistant, AVA
A nationally recognized designation created by the National Association of Veterinary Technicians in America.

 

 

• Kalli Mcmahan, Custer McDermott Animal Hospital, Plano, TX

 

AAHA Anesthesia Safety and Monitoring Guidelines Certificate

An interactive, scenario-based online CE course that aligns communication before, during, and after anesthesia.

• Heather Mallozzi, Bradford Hills Veterinary Hospital, Wexford, PA

 

AAHA Anesthesia and Analgesia Certification

• Carly Papst, CVT, Bradford Hills Veterinary Hospital, Wexford, PA

 

Canine and Feline CPR and Advanced Life Support 

• Katie Steele, North Windham Animal Hospital, North Windham, CT

 

Grief Coach for Pet Loss This certification focuses on the validation of the attainment of advanced continuing education and certification related to all facets of grief and bereavement due to pet loss.

• Cassaundra Buhelt, Gray-New Gloucester Animal Hospital, Gray, ME

 

VRCE Certification In this course, CSRs develop skills to boost confidence, reduce stress, and handle challenging clients with professionalism.

• Shana Auge, Bradford Hills Veterinary Hospital, Wexford, PA

 

CAETA Certfication The CAETA Peaceful Euthanasia Certification program has been designed to provide outstanding education in companion animal euthanasia. The main objective of this program is to enhance the overall experience of the pet, caregiver, and veterinary team during the euthanasia process.

• Jennifer Duffy, DVM, Bradford Hills Veterinary Hospital, Wexford, PA