Team Member Certifications

March 25, 2026

Our team’s commitment to growth and learning continues to enhance the care we provide. We’re proud to recognize the individuals who have earned new certifications, strengthening our team and raising the standard of service we deliver. 

Fear Free Certified Professional

For veterinary professionals to help reduce fear and stress in pets, leading to happier animals, cooperative clients, and safer teams.

• Tia Bourget, The Family Pet Hospital, Ashland, MA 
• Stephanie Marrocco, The Family Pet Hospital, Ashland, MA 
• Anna LeQuire, LVT, Franklin County Animal Hospital, Rocky Mount, VA 
• Derek Rodriguez , Helping Hands Veterinary Clinic, Lynnwood, WA

 

Low Stress Handling For veterinary professionals to create a low stress environment and handle animals in a less stressful manner.

 

• Barbara Wills, College Park Animal Hospital, College Park, MD 
• Britney Coreas, College Park Animal Hospital, College Park, MD  

   

Cat Friendly Veterinarian For veterinarians to build knowledge, skills, and best in-clinic practices for feline medicine.

• Janice Annis, DVM, Franklin County Animal Hospital, Rocky Mount, VA 

 

Certified Veterinary Business Leader
For veterinarians, technicians and nurses, practice managers and other veterinary team members to lead, grow, and develop a plan for long-term veterinary practice success.

• Heather Walker, Edwardsville Pet Hospital , Edwardsville, IL 

 

Certified Veterinary Mentor

This certification highlights the dedication of our team members who are making a significant impact through mentorship, fostering a culture of continuous mentorship in veterinary hospitals.  

View the full list of Certified Veterinary Mentors.  

 

 ABVP 

The ABVP board-certified veterinarian (DABVP) has demonstrated the ability to provide a level of clinical practice that is clearly superior to the norm of the profession. 

• Dr. Liz Berndt, College Park Animal Hospital College Park, MD 

 

RECOVER CPR Basic and Advanced Life Support Recertification 

Participants learn the most current, evidence-based guidelines developed by the Reassessment Campaign on Veterinary Resuscitation (RECOVER) initiative, the gold standard in veterinary CPR training. Completion comes with certificates from the American College of Veterinary Emergency and Critical Care (ACVECC). 

• Bradford Hills Veterinary Hospital Technician Team, Wexford, PA 

 

Customer Service Certification 

The Customer Service Certification signifies advanced training in communication, problem-solving, and client-focused practices, reinforcing a commitment to delivering positive and professional customer experiences. 

• Christine Lemongello, Raritan Animal Hospital, Edison, NJ 

 

Human Animal Bond 

This certification covers what the bond is, how it works, and how the veterinary healthcare team can support and strengthen its effects. 

• Heather Walker, Edwardsville Pet Hospital , Edwardsville, IL 

 

Veterinary Receptionist Certification of Excellence  

This certification represents the successful completion of a comprehensive veterinary receptionist training program that strengthens communication skills, enhances client service expertise, and demonstrates a high level of competence and confidence in the CSR role. 

• Morgan Holland, Edwardsville Pet Hospital , Edwardsville, IL