Are you looking for a fast-paced and challenging role within the veterinary industry?
Solomons Veterinary Medical Center is looking to add a full-time Client Care Specialist to our team. Client Care Specialist duties include being the first point of contact for clients, handling client inquiries in person and over the phone, scheduling appointments, managing client accounts, as well as admitting and discharging patients. As our first point of contact, you will be delivering personalized and dedicated client care to all patients and owners.
By joining the Client Care Specialist team at Solomons Veterinary Medical Center, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you thrive in a fast-paced environment, strive to never stop learning, and have a fiery passion for vet medicine, Solomons Veterinary may be the place for you.
Exceptional communication skills and providing top-notch client service are just a couple of the skills it takes to be a successful Client Care Specialist. Some of the critical skills that we are looking for with this opportunity include:
Passion for pet welfare and exceptionally kind.
Excellent client communication and embrace our purpose of providing excellent veterinary care and educating on responsible pet ownership.
Possess effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize.
Have the ability to maintain a calm disposition while working in a busy and dynamic client service environment.
Be trustworthy, friendly, and a team player – but also able to work unsupervised when necessary.
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Diversity, equity, and inclusion are core values of Solomons Veterinary Medical Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
I would highly recommend anyone to work for a Vetcor clinic because of all the available resources they offer to their employees! These resources vary from continuing education to the importance of mental health and not burning out. Stonebridge has been one of the best places I have worked and has done nothing but help me pursue my goal of becoming an LVT.
There are programs including VetLife Days and Lend-a-Hand that allow you to spend time at other clinics. I have met some wonderful colleagues this way and have also been able to expand my leadership skills within Vetcor. I actually learned that I love teaching and supporting other veterinarians, especially new graduates. I love soft tissue surgery, so to be able to pass on that knowledge and skill set to new grads, giving them the confidence and skills they need to excel, has been very rewarding. It has been an amazing journey with Vetcor so far and I am excited to continue to be part of this amazing group.
The mentorship and advice from the Vetcor Chief of Staff Advisors have helped me become a better veterinarian and surgeon. They have filled me with confidence in order to become a better leader. Vetcor has been a great corporation to work for.
There is a career path for everybody and not a one size fits all approach.
Join a group of motivated veterinary professionals while taking advantage of employee programs, resources, and fantastic benefits. Join one of our many collaboration groups for Hospital Managers, Techs, and Vets! Plus, we love supporting growth in your teams' desired career paths. Gain access to mentorship at all levels, continuing education, wellness resources, and more!
Feel the pride of being part of a network of reputable and sought-after practices. You have been empowered to leave your mark on the community and it is a difference you can feel. Not only does your work benefit the lives of individual pets and their people, but your hard work and dedication has made you a cornerstone of your pet community.