About the Role

Parkside Veterinary Hospital is looking for a Client Care Specialist to join our team. We are a high-quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule. 

This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times. 

Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high-energy, fast-paced environment. Priority will be given to applicants with significant office/human relations experience.

Benefits include:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• $16 - $18 per hour (depending on experience)
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

Think you’re the Client Care Specialist we’ve been looking for? Apply today! 

Diversity, equity, and inclusion are core values of Parkside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.