Careers

About the Role

Are you passionate about animals and dedicated to providing exceptional customer service? Town & Country Animal Clinic is seeking an experienced receptionist to join our team and become the welcoming face of our clinic. As the first point of contact for our clients, you will play a crucial role in ensuring that every pet and their owner receives the care and attention they deserve.

Responsibilities:

• Greet clients and visitors with a friendly and welcoming attitude
• Answer phone calls and emails promptly and professionally
• Schedule appointments and manage the clinic's calendar
• Assist clients with filling out paperwork and updating their pet's information
• Handle payments and process invoices accurately
• Maintain cleanliness and organization of the reception area
• Communicate effectively with veterinarians and other staff members to ensure smooth operations

Requirements:

• Previous experience as a receptionist, preferably in a veterinary clinic or similar setting
• Excellent communication and interpersonal skills
• Strong multitasking abilities and attention to detail
• Proficiency in computer skills, including Google Suite and scheduling software
• Passion for animals and commitment to providing outstanding customer service
• Ability to remain calm and composed in a fast-paced environment

We are currently hiring for a full-time position with part-time support beginning in July. If you are a motivated and compassionate individual who loves working with both people and animals, we would love to hear from you! Join our team at Town & Country Animal Clinic and help us make a difference in the lives of pets and their owners every day.

To apply, please submit your resume and cover letter outlining your relevant experience and why you are the perfect fit for this position. We look forward to welcoming you to our team!

What's In It For You

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values of Town & Country Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.